In an organisational context, learning may not be said to
occur if someone (acting for the organisation) discovers or invents
a solution to a problem. Learning occurs when the problem
is actually produced. This distinction is important because it implies
that discovering problems and inventing solutions are necessary, but not
sufficient conditions for organisational learning, noting that organisations exist
to act and accomplish their intended consequence. Another reason this
distinction is important is that significantly different designs, heuristics for
action and criteria for success are used when individuals discover
and invent concerning an issue than when they discover and
invent in order to produce and outcome about the issue.
See Argyris and Schön, 1978; Argyris, 1980.
Other topics in our resources on Risk Management and Decision Making related to Organisational learning include: