CUSTOMER RELATIONSHIP MANAGEMENT

Team Building Glossary

Team Building — Customer Relationship Management

 

 

 

 

 

 

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Information on Customer Relationship Management (CRM)

Customer Relationship Management describes strategic approaches to manage the relationship with customers and to exceed customer expectations and requirements.


Other topics in our resources on Team Building related to Customer Relationship Management include: 
 
  • Performance Management
  • Performance Appraisal
  • Performance Indicators
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  • Performance Management Tools
  • Performance Management Systems
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  • Effective Performance Management
  • Performance Management Framework
  • Performance Appraisal Software

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    If you wish to nominate related terms to be added to these glossaries, please contact Argos Press. Please also contact Argos Press to request permission to reproduce, broadcast, adapt and communicate our content (such as this glossary entry on Customer Relationship Management (CRM)). © Argos Press Pty Ltd, Canberra, 2003-2004. All rights reserved.