Hierarchy and Chain of Command—even if downplayed, as is typically
the case today, the majority of larger organisations are structured
with lots of worker bees in the lower ranks and
decreasingly fewer people as you get closer to the top
of the pyramid. For whatever else this means, and given
that power rests in the higher ranks, decision authority and
directives come from the top. This a major factor to
consider in moving to a flatter, more-empowered organisational culture. The
entire work experience of many employees—workers and managers alike—is familiar
with this traditional flow. Routine behaviour, communication skills, and decision
and authority systems may all need revamping. Many managers simply
cannot cope with decisions being made by teams at levels
below them. Managers feel or are actually held accountable for
decisions; and the organisation cannot "let go." In other cases,
"would be" accountable team members lack the skills and confidence
to make decisions or solve problems as a group.
Other topics in our resources on Team Building related to Hierarchy and Teams include: