Problem solving is the first step in a decision
making process. Problem solving is therefore a core skill,
particularly for teams. Problem solving involves defining and scoping
the task, positing criteria for successful achievement of the task
or resolution of the problem, and describing the circumstances surrounding
the task or issue or the context in which it
occurs. Next, problem solvers identify a range of possible causes,
along with their respective assumptions. Then, the team brainstorms solution
alternatives. At any point in the problem solving process,
more information and analysis might be required. Teams are advised
to use the process of operationalising to define problems, solutions,
and resolution strategies.
Other topics in our resources on Team Building related to Problem Solving include: