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Argos Press |
Table of Contents |
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1 Introduction 1.1
The Origins of Self-Directed Teams 1.2
The Nature and Nurture of Self-Directed Teams 1.3
If Teams Are So Good, Why Don’t You See Them [Working]? 1.4
Leadership and Power in Team 1.5
Hurdles and Pitfalls 1.6
Conclusion 1.7
Further Reading 2
Initiating Team Training 2.1
Getting Started 2.2
Example 1: Communications team Kick-off Workshop 2.3
Example 2: Help Desk Team Building and Training 2.4
Early Days With The Team 2.5
The General Team-based Approach 2.6
Why In the World Teams? 2.7
High Performance 2.8
Introduction to Teams and teamwork 2.9
What Sets Teams Apart? 2.10
Why Teams Produce 2.11
Common Reasons Teams Fail 2.12
Continuous Improvement 2.13
High-performance Teams: From the General to the Specific 3
The High-performance Team Wheel 3.1
Assessing Team[work] Orientation—The Team Collaboration Inventory 3.2
Introducing the Wheel 4
Drifts—Warning Signals for High-performance Teams 4.1
Introduction 4.2
Monitoring Performance 4.3
Stands—Inability or Unwillingness to Commit 4.4
Straight Talk—Neglect and Ignorance 4.5
Alignment—Lack of Shared Goals and Expectations 4.6
Resourcefulness and Possibility—Stuck in the Box 4.7
Accountability and Responsibility—Not Owning Up 4.8
Decisive, Coordinated Action—Working at Odds 4.9
Accomplishment and Celebration—Wasting Away 4.10
Effectiveness in Breakdowns—Stalling and Immobility 4.11
Mutual Support and Coaching 5
Team Problem Solving, Decision Making, and Action Planning 5.1
Basic Problem Solving 5.2
Opportunities Brainstorming 5.3
Getting Into The Process 5.4
Operationalising 5.5
Flawed Agreements 5.6
Asinine Assumptions 5.7
Getting It Right; Precisely! 5.8
An Operationalising Session 5.9
Operationalising—An On-going Process 5.10
An Operationalising Approach to the Problem-Solving Process 5.11
Practical Problem-Solving as a Team-Building Activity 5.12
Action Planning 6
Developing the Team Charter 6.1
Chartering and Norming 6.2
What is the Team Charter? 6.3
Purpose of the Team Charter 6.4
How it is Developed 6.5
How Things Fit 6.6
Team Charter Elements 7
Developing and Using the Team Skills and Knowledge Matrix and learning
Plans 7.1
Relevant Knowledge and Skill: Key Ingredients 7.2
Knowing the Team 7.3
Learning Plans 7.4
Content and Format of Individual Learning Plans 8
Participative Team Goal Setting 8.1
Goals and Goal Setting 8.2
A Goal-Setting Workshop 8.3
Activities versus Outputs 8.4
Measurement Program 8.5
From Introduction to Action 8.6
Discussion 8.7
Setting Up Measurement Programs at The Team level 8.8
A Collaborative Process for Gaining Buy-In 9
Leading High-performance Teams 9.1
Where We’ve Been 9.2
Where We’re Going 9.3
Team Leadership 9.4
Developing leaders of High-performance Teams 9.5
Team Leader Training 10
Conclusion 10.1
Objectives 10.2
The Larger Team Environment 10.3 Critical Success factors for Teams 10.4
It’s Up to You, Now APPENDICES 1
TEAM COLLABORATION INVENTORY (TCI) 2
TCI
scoring template and interpretation guide 3
THE NINE DIMENSIONS OF HIGH-PERFORMANCE TEAMS 4
TEAM EFFECTIVENESS INVENTORY— 5
team charter (Template) 6
TEAM SKILLS AND KNOWLWEDGE MATRIX 7
GUIDE FOR COACHES OF HIGH-PERFORMANCE TEAMS 8
STRAIGHT TALK: CONSTUCTIVE DIALOGUE FOR ACTION—FACILITATOR’S GUIDE 9
STRAIGHT TALK: CONSTUCTIVE DIALOGUE FOR ACTION INDEX |
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